In order for DS smart® to work at your facility, you will need to ensure you have whitelisted appropriately. This guide will show you how to configure your network to work with DS smart.
For Spanish language instructions, see Configurar su red Wi-Fi y su lista de permitidos.
- Connect your tablet to a secure Wi-Fi connection (use the following links for Android or iOS).
- If your EMR page is not loading, this is most likely a firewall configuration issue. Your IT department will need to configure your Wi-Fi network to allow access to the DS smart system.
Allowlists your IT department will need to configure include:
Port 443 is required to be allowed, unless otherwise specified.
General
| Description |
Wildcard Allowlist (preferred method) |
Specific FQDN Allowlist (if wildcard is not supported) |
|---|---|---|
| DS smart solution | *.ds-smart.com *.directsupply.com |
auth.ds-smart.com api.ds-smart.com content.experience.ds-smart.com data.experience.ds-smart.com |
| Support content | *.zendesk.com | dssmart.zendesk.com |
| Training content | *.akamaized.net *.vimeo.com *.vimeocdn.com |
download-video.akamaized.net player.vimeo.com download-video-ak.vimeocdn.com |
| Secure app crash detail reporting | *.newrelic.com | mobile-collector.newrelic.com mobile-crash.newrelic.com |
|
Knox Remote Management Only needed for Android tablets which Direct Supply manages |
All require ports 443 and 80: *.secb2b.com Firebase: *.google.com |
pinning-02.secb2b.com (443 and 80) See Google Firebase documentation for hostnames (subject to change) References for potential changes to Knox hosts:
|
EMRs
|
Description (only need your EHR) |
Wildcard Allowlist (preferred method) |
Specific FQDN Allowlist (if wildcard is not supported) |
|---|---|---|
| PointClickCare | *.pointclickcare.com |
login.pointclickcare.com usnpint.pointclickcare.com |
| Netsmart | *.netsmartcloud.com | oauth.netsmartcloud.com |
| Residex / RTasks | *.residexapi.com | oauth.residexapi.com |
| Yardi | *.yardione.com | customer specific |
| ECP | *.ecp123.com | oauth2.ecp123.com |