FAQs & Troubleshooting

General

• Troubleshooting Vitals Not Sending
• Usage Reporting Guide
• Using DS smart® with Lost Wi-Fi Connection
• Updating Tablets and the DS smart® app
• Updating Tablet Time to Match Vital Signs Monitor
• Resolving PCC Tasks in DS Smart
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Equipment

• AVSM3 Error Codes
• Connecting Attendant® Infrared or Tympanic Thermometers to your VSM
• Connecting Scales
• Changing Thermometer Batteries (EEE803 error)
• Troubleshooting the Exergen Temporal Thermometer
• AVSM3 Parts Manuals
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Tablets & iPads

• Power Issues with Tablets/iPads
• Finding Your Android Version
• Finding an Android Tablet Serial Number
• Resetting an Android Tablet to Factory Settings
• Resetting Tablets Stuck While Updating
• Managing Tablets
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VSMs (Attendant, Welch Allyn & Edan)

• Power Issues with VSMs
• Calibrating Attendant® AVSM3 Monitors
• AVSM3 Battery Troubleshooting
• AVSM3 Manual
• AVSM2 Manual
• Updating AVSM2 Firmware
See all 9 articles